The Office of the Virgin Islands Inspector General issued a letter report on our follow-up review of recommendations made in the February 2022 report titled “Audit of Contract Administration at the Virgin Islands Waste Management Authority.” The objective of the follow-up review was to determine whether Waste Management implemented the recommendations made in the February 2022 audit report.
We found that Waste Management made improvements by: (1) establishing an electronic filing system for its procurement files, starting in Fiscal Year 2019; (2) establishing a process for the applicable Directors and the Procurement Division to review and approve contractors’ billed services; (3) implementing tipping fees for volume rather than for weight; (4) developing a realistic budget that aligns with revenues and expenses while continuing to restructure to bring some services in-house; (5) continuing to pay past obligations for contracted services incurred after the 2017 hurricanes; and (6) submitting a supplemental budget to the Office of Management and Budget for Fiscal Year 2022, which increased Waste Management’s allotment by $5 million to facilitate timely payments for contracted services.
While we found some improvements, some deficiencies we identified in the 2022 audit report remain. For example, Waste Management had not: (1) renewed contracts with its solid waste service providers or awarded new contracts, (2) established procedures for monitoring activities at the landfills and solid waste collections at bin sites, (3) documented their findings for bin site collections on St. Croix, and (4) provided evidence that landfill contractor’s work claims were adequately reviewed for reasonableness.
We attribute these deficiencies to Waste Management not following their procurement policy requiring competitive bidding, not establishing written procedures for landfill management and solid waste collection activities at bin sites, not establishing a uniform system for monitoring solid waste collection territory-wide, and not providing solid waste employees with vehicles necessary to perform their monitoring duties. Also, Waste Management is experiencing frequent staff turnover in the monitoring of solid waste collection. Furthermore, Waste Management contractors were not providing invoices promptly, hindering timely verification of the work performed and its associated costs.
As a result of Waste Management’s lag in implementing some recommendations, the agency remains unable to ensure that operations are conducted at the lowest cost and with the greatest benefit. It is also unable to ensure that services are properly performed for the cost paid. To view the report, click here.





